Smart & trusted storage for a beautiful town

• 

  If you need empty boxes we'll bring you our strong standard boxes.

• 

  We'll collect your packed boxes when you are ready. We can also collect suitcases, bags and other items.

• 

  Your things go into our secure, dry warehouse while you enjoy a summer vacation

• 

  When you get back in September (or earlier/later!), we'll bring all your things to your new address, with NO delivery fees.

What people ask us

Can I return the standard boxes that are unused without incurring a fee?

Yes. Just return the unused boxes to the the collection team at no extra cost.

Do you provide boxes?

We only provide our strong standard boxes. If you need larger or smaller boxes, you need to source them yourself.

How do I arrange delivery of my items?

You can either e-mail us during the summer, or we'll send a big e-mail out and you'll be able to choose a date when you return for us to bring your things back to your new address. There's NO fees for delivery back to your university. If you need them shipping elsewhere, we can also do this, just drop us an e-mail and we'll send over a quote.

What happens if I need my things back during the summer?

Simply e-mail us with the date you'd like the items back and we'll arrange it with you. There's no early delivery charge, and your storage cost is paid up to the end of September so delivery can be anytime up to then. If you want to leave them in storage longer, that's no problem - let us know how long for and we'll do the rest.

Where do you collect from/deliver items to?

If you stay in a private flat we will collect/deliver your items from the ground floor or the entrance of your block/reception area. For halls of residence we collect and deliver items to reception/main entrance areas. There is an exception for DRA/Fife Park (in St Andrews) where we can collect from the ground floor of your block at NO extra charge!

When do I pay for my booking?

You pay either when we collect your things for storage, or we can send you an invoice once we've collected and you can pay online. Cash or Debit/Credit card is fine.

Do I need to label my items?

We'll label your things with a reference number but it's a good idea to write your name on your items. It makes things faster, and means there's no chance of your things getting confused with other people's in a busy hall reception area.

What if I want to store more/less after I have already booked my order?

No problem! Simply email us with the details of any changes, pack your goods and make them ready for the collection day. Our collection team will update the cost when they arrive at your address to collect the goods. In case you need more standard boxes the team will deliver them prior to your chosen collection day.

What happens if my box needs repacking due to damage to the box?

We stack boxes in our warehouse, so if a box loses its structural integrity, then we do sometimes need to repack them. This is more likely to happen when a box is overweight, or has been stored for an extensive period of time. It also can happen if the box was collected while it was raining and the cardboard got a bit wet. Don't worry though - we'll repack your items into a new box and there's no charge at all for this service. Note, we make sure nothing inside got damaged - generally it's just a dinted or old box!

What happens if I want delivery before September?

Just send us an e-mail with your delivery dates and we'll organise getting the items back to you! There is NO extra charges for earlier deliveries.

Can I collect my items from your warehouse?

Unfortunately this is strictly prohibited as your items are stored with everyone else's and we need to keep the warehouse secure. Just like if you order from Amazon, you wouldn't expect to collect it there either :)